If you previously submitted an application for Dane CORE 2.0 through the Neighborly portal and received payment, but are still in need of additional support you do not need to submit a new application.
Please contact your provider for assistance.
Dane CORE 2.0 is a partnership between the City of Madison, Dane County, Community Action Coalition for South Central Wisconsin, the Tenant Resource Center, Urban Triage, and other community partners. Dane CORE 2.0 is designed to assist households struggling to pay for rent and other housing costs by providing financial assistance, primarily to help pay for rent that is already past-due. Dane CORE 2.0 can pay for many housing costs for eligible households, such as rent, utilities, and internet - but cannot pay for cable, phone bills, capital expenditures, or homeowner mortgage payments.
In addition to past-due rent, the Dane CORE 2.0 program can also assist with overdue payments for additional housing-related expenses. Eligible households can apply to receive payment for past-due rent, past-due housing utilities, past-due internet services, as well as future security deposits for new rental housing. In some cases, security deposit assistance through this program may also come with a one-time future rent payment to assist households in being more stable in new housing. Future rent payments will now only be made in conjunction with security deposits, if eligible.
CORE 2.0 Program requirements currently allow tenants to apply for assistance with:
You may also qualify for Security Deposit and a one-time Future Rent Payment if you meet one of the following criteria:
To be eligible, all of the following five criteria must be true:
Authorized Signature Forms and Security Deposit Forms should be completed and uploaded to Dane CORE application if applicable.
To check the status of your application:
1. Click the blue button above to access the application portal.
2. Login with your username and password.
3. Click on ‘statuses to view information about your application’s processing status.
Dane County has partnered with Urban Triage to support non City of Madison- Dane County Residents. Urban Triage will offer call center hours, online chat availability, and in person support. To apply click here.
Call Center live hours: 608-299-4128 select option 1
The City of Madison has partnered with Community Action Collation (CAC) to support City of Madison Residents.
Tenant Resource Center to support those facing Eviction or have a current court date within Dane County.
*Please note that processing time can take 4-6 weeks from the time an application is submitted for processing to begin.*